Privacy Policy

Our Commitment & Scope

Your privacy is fundamental to how we operate at miloink. This policy describes the journey of your personal information—from the moment you share it with us, through how we safeguard it, to the choices you have over it. It applies to data collected when you interact with our website, products, or services.

Information You Share With Us

When you engage with Beliefsent, you may provide us with details that can identify you. This happens when you create an account, reach out to our support team, participate in a survey, use our online help or chat features, or complete a purchase. The information you share during a transaction includes your payment data—such as your credit or debit card number and other card details—along with your billing, shipping, and contact information. We also collect account and authentication credentials to secure your experience.

Information We Gather Automatically

As you navigate our website, certain technical details are collected automatically from your computer, phone, or other device. This includes your device's unique identifier, IP address, operating system, and the type of Internet browser you use. We also receive usage and diagnostic information, and we may determine your approximate location through technologies like GPS or your IP address. This data helps us understand how our services are accessed and improve their performance.

How We Put Your Information to Work

The information we hold is used to deliver, enhance, and evolve our products and services. This includes conducting data analysis, research, and audits, all grounded in our legitimate interest in maintaining a reliable business. We also use it to communicate with you about your account or transactions, and to inform you about our policies. If you participate in a contest or promotion, the details you provide will be used to administer that program, and we encourage you to review any additional rules that may apply.

With your prior express consent, we may also send you marketing communications about our own offerings, or personalize your experience on our platforms and third-party sites. We may share your data with third-party partners for their marketing, but only after you have given your prior express consent. You can withdraw your consent for these marketing uses at any time by contacting us. We also use personal data to protect our community, verifying accounts and monitoring for fraudulent or suspicious activity that may violate our terms.

When & Why We Share Information

We work with strategic partners who assist us in delivering our products, services, and advertising. Personal data is made available to these partners solely to support those functions. It will not be shared with third parties for their own independent marketing purposes without your prior express consent.

In the context of a corporate event such as a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or part of our business, including during any bankruptcy or similar proceedings, your information may be transferred to the relevant entity. We may also disclose data to our affiliated companies.

We may need to disclose personal data to comply with the law, a legal process, litigation, or requests from public and governmental authorities. This may also occur for reasons of national security, law enforcement, or other matters of public importance, where we determine in good faith that disclosure is necessary or appropriate.

For individuals residing in the European Economic Area (EEA), any processing of your personal data that requires consent is justified under Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

Our Use of Cookies & Similar Technologies

We use cookies and similar technologies, which are small pieces of text stored on your browser or device, to store identifiers and other information. These tools help us personalize content, measure and offer advertisements, understand user behavior, and provide a safer, more secure experience. The specific cookies in use may vary depending on which of our services you are accessing.

Safeguarding & Retaining Your Data

We employ reasonable technical, administrative, and physical security measures designed to protect your data from unauthorized access and to ensure its correct use. Your personal data will be retained for as long as it is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Control Over Your Information

You have the right to access, correct, or delete the personal data we maintain about you. You can also restrict or object to its further processing, and you are entitled to receive your data in a structured and standard format. To protect your privacy, we may request information from you to verify your identity before fulfilling these requests. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. If you have concerns about our processing, you may lodge a complaint with the competent data protection authority.

Protecting Children's Privacy

Our services are designed for an adult audience. We do not knowingly collect, use, or disclose data from children under 16, or the equivalent minimum age depending on the jurisdiction. If we become aware that we have inadvertently gathered personal data from a child under 16, we will take steps to delete it as soon as possible. Please contact us immediately if you believe a child has provided us with personal information.

Links to Other Services

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of those third parties. This policy applies solely to data collected by Beliefsent. We encourage you to review the privacy policies of any third-party service before using it.

Updates to This Policy

We may periodically change this Privacy Statement to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date of the revised policy means that you accept the changes. If you do not agree with the updated policy, please refrain from using our products or services and contact us to close any account you may have created.

How to Reach Us

If you have any questions about this Privacy Statement or its implementation, please reach out to us at service@miloink.com.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.